West End Shops

Encore Shop You can book London theatre tickets in person at one of our centrally located outlets. Performances can be booked in advance as well as on the day, so you can plan your theatre visit ahead. Discounted and half-price tickets are often on sale with excellent availability for even the most popular shows. Show times and prices are prominently displayed and our knowledgeable and friendly staff will be happy to assist you.

Payment Methods:

Credit or debit card, including Visa, Mastercard, American Express. Cash (£ Sterling only). 

Ticket Touts Warning:

STAR Logo As a full member of STAR (the Society of Ticket Agents and Retailers), we adhere to a Code of Practice designed to protect customers and ensure they receive transparent pricing and genuine discounts. Please be aware that ticket touts operate in the streets around London’s Theatreland. We would advise you not buy tickets from individuals or operators who cannot provide proof of STAR membership. You are likely to be overcharged or sold an invalid ticket.

Our Shop Locations

Criterion Theatre, Piccadilly Circus, London, W1V 9LB (West End Theatre Bookings)

Monday – Saturday: 10am – 7pm

Leicester Square Station, Charing Cross Rd, WC2H 0AP (West End Theatre Bookings)

Monday – Saturday: 9am – 8pm
Sunday: 11am – 3pm

189 Oxford Street, London, W1D 2JY (West One Shopping Centre, Ground Floor)

Monday-Saturday 10am-6pm,
Public Holiday- 11am-6pm.
Closed Christmas Day.

Madame Tusaud's, Marylebone Road, London, NW1 5LR (Retail Area - Exit)

Madame Tusaud's Opening Hours

Piccadilly Circus Station, London, W1J 0DA

Monday-Sunday: 9:00am – 7pm  

11A Charing Cross Road, London, WC2H 0EP (Opposite Garrick Theatre)

Monday–Saturday 10:30am – 7pm
Sunday 10am – 4pm.

17-19 Cockspur Street, London, SW1Y 5BL (at Original Sightseeing Tours)

Monday-Saturday 9:30am-6pm,
Sunday - 10am-4pm.
Closed Christmas Day.

See What's On in the West End

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